1. Introduction

Pyron Technology ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SME Digital Maturity Assessment Platform.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our Service:

Account Information: Name, email address, company name, job role, department, industry, and country
Assessment Data: Responses to assessment questions, confidence ratings, bookmarks, and comments
Profile Information: User preferences, settings, and customization choices
Communications: Messages, feedback, and support requests

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

Usage Data: Pages visited, features used, time spent, and interaction patterns
Device Information: IP address, browser type, operating system, and device identifiers
Performance Data: Response times, error logs, and system diagnostics
Cookies and Similar Technologies: Session data and user preferences

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide, maintain, and improve our assessment platform
Analytics: To generate insights, reports, and recommendations based on assessment data
Communication: To send notifications, updates, and respond to inquiries
Security: To detect, prevent, and address technical issues and fraudulent activity
Personalization: To customize your experience and provide relevant content
Compliance: To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Within Your Organization: Assessment data is shared with authorized team members in your company
Service Providers: With third-party vendors who assist in operating our Service (e.g., hosting, email delivery)
Legal Requirements: When required by law, court order, or governmental request
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your information:

Encryption of data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication mechanisms
Employee training on data protection practices
Incident response and breach notification procedures

However, no system is completely secure. We cannot guarantee the absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Assessment data is retained for the duration of your account plus a reasonable period for backup and legal compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a structured format
Objection: Object to certain processing of your information
Restriction: Request restriction of processing in certain circumstances
Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pyron Technology
Data Protection Officer
Email: [email protected]
Website: www.pyrontech.com

12. Jurisdiction-Specific Information

For EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). See our GDPR Compliance page for more information.

For California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).